Described below is an outline of how Omniwealth:
- collects information
- discloses information
- ensures the security of your information stored on our computer systems
- will assist you in exercising your rights regarding personal information provided to us
Personal information collected
The following personal information is collected and maintained by Omniwealth for the purpose of maintaining a client relationship:
- date of birth
- account numbers
- contact details
- employment details
- financial assets and income details
- insurance cover
- tax file number
The following personal information only is collected and maintained by Omniwealth via the website www.omniwealthgroup.com.au:
- contact details
We may also forward marketing material to you, however, should you wish to discontinue receiving any further marketing material, you can request in writing for Omniwealth not to send you any marketing information. Web and email based newsletter and marketing subscriptions can be unsubscribed or opted out of via a link embedded in each message, or by contacting Omniwealth.
We do not collect information about anyone’s political or religious beliefs, ethnic background or sexual preferences, unless it is specifically related to the work we are doing for you.
Disclosure of personal information
To ensure that you receive effective, efficient and personalised service, we may have to share your personal information with other parties related to Omniwealth. However, we will not share your personal information with other subsidiaries if you instruct us in writing to retain your information.
Omniwealth undertakes not to sell, rent or trade your personal information.
We will not disclose information about you unless the disclosure is:
- required by law
- authorised by law and you have consented to our disclosing the information about you
- we need to protect our interest (e.g. in legal proceedings to which we are a party)
- the disclosure is required in the public interest
Disclosure of personal information to Third Party agents
Omniwealth uses the services of third party agents to perform certain primary functions. Third party agents that we use are:
- Asset Managers
- Administrators of WRAP accounts
- Insurance Underwriters
- Paraplanning Support Services
- Financial Planning Software Providers
These agents act on behalf of Omniwealth and do not disclose the information provided to them to fourth parties, unless required by law or after having received direct consent from you.
Maintenance of personal information
It is the objective of Omniwealth to ensure that your personal information is accurate, complete and up-to-date. However, should your personal information details change or be incomplete or inaccurate, we would appreciate it if you could assist us by informing us of such changes. We will take all reasonable steps to update your personal information.
Security of personal information
Under no circumstances is client information accessible in public areas. Our staff are trained to ensure that confidential information is disclosed only to the client or other parties authorised by the client to receive such information.
All staff, and contractors working for Omniwealth, sign a confidentiality declaration confirming that under no circumstances will they disclose client information to outside parties unless authorised to do so.
Omniwealth’s computer systems are appropriately secured by a combination of physical and logical access controls so as to prevent outside access to client information.
Access to personal information
You can ask us to provide you with access to your personal information. Lodging a request or requests for information, or information that is not currently in use, will not attract a fee, however collecting and providing you with large amounts of information may attract a fee. In certain instances, we are entitled under the National Privacy Principles to refuse to give you access to your personal information. This includes circumstances where giving you access would prejudice negotiations we are having with you, prejudice investigations of unlawful activity or prejudice activities carried out by or for a law enforcement agency. If we deny your request for access, we will inform you of the reason.
The nature of the financial planning process means that we will be collecting personal information about you for the purposes of either/and/or:
- Assessing your risk profile and needs to provide you with the appropriate insurance cover or quote
- Assessing your investor profile and needs to provide you with the appropriate advice, plan or product
- Complying with legislative and regulatory requirements
- Administrative and operational procedures
- For new product development
- Security and access control
- Direct marketing, i.e. to inform you of any new products and developments which may be of benefit to you
- To deliver superior service
- As indicated in this policy
Without the provision of your personal information, Omniwealth may be unable to provide you with accurate information regarding insurance cover, financial planning advice or mortgage broking services.
By signing the acknowledgement contained in the Data Collection and Needs Analysis, you agree and consent to Omniwealth using or disclosing the personal information it collects from and about you for the purposes set out herein.
Changes to this statement
Omniwealth may make changes to this Privacy Statement from time to time for any reason. Privacy Statement last amended July 2020.